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$ 3302
Interstate move average
34% less than market avg.
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40 reviews

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Andrea Joeys
Sep 10, 2020
Long-distance move from San Antonio, TX to Haughton, LA

Moving Texas to Louisiana.

The company was horrible to deal with, constantly hanging up the phone on me when I tried to figure out what was going on. Initial quote was $2795, when they did final inventory prior to pick up they kept telling me to overstate so I won't have extra charges on there at the end ((5712 final). Revised the inventory 6 days prior, sent email, acknowledged and was sent to customer service to get new estimate, never got it. Packing day, guy said I pay the contract or they won't pack so I paid another 1/3. Was told final price was based on space used; however, upon delivery they collected the balance of the $5700, came on a 26ft Penske truck with 3 other peoples stuff. Furniture damages because not all furniture was wrapped in padded quilts, in fact only saran wrap, mattress just on the truck with no protection, so was my new couch cushion just stuffed in there. Tried calling several times because I don't think I even moved 2000lbs or maybe 500 c.f. but definitely not 6000 lbs. Only used 4 of their boxes but charged for 18 additional, 10 large boxes which I didn't have. I even have confirmation that my stuff was send to customer service to revise but nothing. they take you for your money and my furniture, some of it brand new was damaged. Yet to see what they will compensate for the damage. The personnel that packed were okay but told me my stuff would be redone at the warehouse, that was a lie. Never use them, they steal from you, lie to you, refuse to work out the issues. I didn't even move everything on my original inventory. They will deceive you. Can't talk to a manager because the ones answering the phones tell me their managers but they are QA. When I asked the delivery guys how much space I used they couldn't tell me, referred me back to the contractor. There is a federal agency that you can file a complaint to as well. My move was roughly 414 miles, and I requested deliver on 17 Jun but my stuff showed up on the 26th, must have traveled all over the place.

Move size: 1 Bedroom Home Service cost: $5795

Thumbnail photo by Andrea Joeys of Connected Van Lines Second thumbnail photo by Andrea Joeys of Connected Van Lines
Michelle Long
Aug 16, 2019
Local move within Colorado

Low ball estimate and hideously rude!

This company contacted me after an online inquiry I made for a moving estimate. They completely low balled the estimate just to secure the job and did not have quality assurance contact us as stated to review inventory and avoid this issue. When the driver arrived, the first thing he said was "it will cost double what they told you". We are on a limited budget, moving our of our own pocket so I told them we could not proceed. The driver then told us our deposit would be returned. The company not only refused to return our deposit, but the quality control person was quite derogatory when I tried to explain my situation. We are recovering from an auto accident that almost killed us and he referred it it as "a sob story". I suffer from PTSD and extreme anxiety as it is and the rudeness, as well as their failure to properly communicate and the fraudulent estimate makes me want to warn everyone!

Move size: 2 Bedroom Home Service cost: $1867

Official company response

Hello Mrs long I am sorry if you had issues with our company. I took the time to look into your file and It seems you called in to change your inventory and during that time you wanted to add services.When you added these services the price had gone up and you canceled your order. Due to reservations you made we can not refund the deposit however we did let you know you did not have to upgrade the service and can still use the services we quoted you when you first booked with us and the price would not change.

Steve Escue
Sep 03, 2019
Local move from White House, TN to Franklin, TN

Office relocation.

Connected Van Lines did a terrific job for us. We relocated all our office equipment and furniture. The price was competitive, the gentleman I talked to in obtaining the quote was very courteous, accurate and to the point. We got all our computers, scanners, copy machines, monitors ..the whole office. Everything went off with no problem.
if we ever move again, I will certainly look them up.

Move size: Office Move Service cost: $1800

Diana Leavitt
Dec 03, 2019
Long-distance move from Haymarket, VA to Ocean View, DE

Terrible Service and Damaged Furniture.

This company appears fraudulent. Tells you what you want to hear and takes your deposit. Does not provide follow-up or support. Furniture damaged.
I had other companies warn me about using broker company Connected Van Lines. They tell you what they think you want to hear, start estimate low and then raise it as "worst case scenario and leave it at the discretion of the assigned movers during the move. After they take your deposit, which is half of the estimate, they basically disappear or act disgusted if you require further assistance. My furniture was picked up in a trailer, not a professional moving van. They did not have experience with certain items as promised and threw items on the truck. The quality assurance adviser became irritated when I asked for assistance. The trailer then broke down before delivery and furniture was piled one on top of another on a rented Enterprise truck with different drivers and a day late. There was a huge language barrier with drivers and was there was as much damage during some assembly as unloading off the Enterprise truck. The response from Connected is "we will drop the moving company if they do not do a good job, however , that does absolutely no good for the customer in the current move, left with damaged goods and little to no consideration or assistance. No one called to advise, give schedule changes and representatives became rude and or unresponsive during the course of the move. I had two dressers delivered and both were damaged. Wheels on chairs were broken or missing. Assembly of some furniture was damaged because they did not use blankets underneath. I have yet to try out the expensive exercise equipment they were trying to jam through the door and base of one side cracked. They did not provide the professional assistance discussed prior to deposit and contract of the move. I am sure there will be more damage when opening boxes. The bottom line is this is a terrible brokerage moving company that will take your money (deposit) and then provide little "quality assurance" for the move. I have moved 4 times and this is by far the worst experience I have ever had. Now that I am requesting to file claims CSI - Customer Service Dept. returned my initial request telling me they do not deal with the moving company that Connected used to move my furniture. In the end I paid almost $1,000 more than my original estimate and have damaged furniture.

Move size: 3 Bedroom Home Service cost: $4900

Thumbnail photo by Diana Leavitt of Connected Van Lines Second thumbnail photo by Diana Leavitt of Connected Van Lines
Penny Roth
Mar 18, 2020
Local move within Virginia

Beware.

I called this company and Orlando was so pleasant and polite, and really wanted to help me with my move. They are a broker and really do not honor the agreement. They schedule the movers to pick up my furniture and they were on time and that is where my nightmare started with this company. I was told by Victoria

To have a certified check for $1421.00 for the driver and I did have a check for that amount, I had already paid $2089.86 before my household goods were transported to Arizona. The driver told me he needed more money..I called Connected Van Lines and the nightmare continued with Victoria and Adam. I had previously put a review up regarding the unprofessional customer service and how they continued to increase the cost of their services. Victoria told me if I took down the review they would honor the original contract of $4931.58, so at the time of delivery I would only owe $1421.00.

The driver did not even take all my household goods that were on my inventory list and I have the inventory and pictures of belongings he didn't transport to Arizona. I should have known when he came in a Enterprise rented truck I was in trouble, I had a job waiting for me in Arizona, needed to get out of my house I sold and had not given $2089.86 already would have cancelled CONNECTED VAN LINES. I had to rent a U haul 6x12 at an additional cost to me. Victoria is a gem..she was going to get additional monies taken off because I had to rent a U haul.

IT NEVER HAPPENED..I PAID more MONEY when my furniture was delivered or they were going to hold it hostage. NEA VANLINES LLC picked up my household goods however SOUTHERN VAN LINES delivered my household goods. I had to even purchase a special box for a stand up large mirror..IT WAS IN PIECES WHEN DELIVERED. My furniture left wrapped and came to be unwrapped, including my mattresses which were in cases. Boxes were torn and broken down. My wine glasses that were given to me by my husband as a gift from Italy for being gone a year during Desert Storm, broken..I can't replace the glasses and I'm almost sure I won't get much for there breakage of my wine glasses and other items, too long to list. I had my belongings delivered to storage until I get my house and the driver of SOUTHERN VAN LINES could not even drive the semi, I was told to get a different storage unit so he could deliver my furniture, he didn't know how to drive a semi..The storage managers had to come down to my unit because he was being irrational to me. I have been threatened by Connected Van Lines, YELLED at by NEA VANLINES LLC and told by the driver of Southern VAN Lines he could sell my housegoods because I had nice stuff..and I have a witness who heard this man say this to me. I have every email with Connected Van Lines, voice mail from Victoria screaming at me and pictures of everything left behind for me to move.

My EXPERIENCE WAS MORE THAT A NIGHTMARE!!

BEWARE.

Move size: 3 Bedroom Home Service cost: $7000

Thumbnail photo by Penny Roth of Connected Van Lines Second thumbnail photo by Penny Roth of Connected Van Lines
Shakirah Dodson
Jun 20, 2020
Long-distance move from Ohio to Florida

Terrible Company.

Before I signed a contract with Connected Van Lines, they informed me that they typically deliver items 4-7 days after pickup. When pickup day arrived (5/23), the movers from American Home Relocations had us select which day we wanted our items delivered. We selected 5/27. They also charged us an addition $871 for alledgely going over the original cubic feet. When 5/27 came and went, I called Connected Van Lines and spoke to Victoria, and she informed me that the movers should not have told me that my items would be delivered on this day, rather this was the day they start preparing the manifest. I called after a week (6/3) had passed, and the manifest was still not prepared. I was informed it would be prepared at the end of that week. I called again on June 5th, and was informed by Rachel that the riots in Atlanta are preventing my items from leaving the city. We were informed that the company had until June 10th to deliver our items, or pay a late delivery spread fee. When wednesday came, we were informed by Victoria that we would not be receiving our items on Wednesday, but that the truck was leaving that afternoon. When we called on Thursday (6/11) to make sure the truck left, we were informed by Rachel that the truck left on wednesday, and we will be receiving a call from the driver. On friday June 12th, we called dispatch at American Home Relocations and they informed us that our truck did not leave on wednesday and it was sitting in the lot. I called And emailed Connected Van Lines to discuss this mis-information and never received a call back. At 4:19pm, I called Connected Van Lines, and spoke to Adam. He stated that my manifest was still being built, and that he had no other update than that. I asked him about the discount, and he stated that the moving company has 21 days to deliver our items before a $25 fee is applied for every day they are late. We told him that Victoria told me that we would have a discount after June 10th, and he stated that was incorrect information. On wednesday 6/17, we were informed by Heather and Nick at AJ Pro Logistics that our items will be delivered the next day, but that our items were on a truck that could not fit through my complex. They made this determination after looking at pictures of our complex online. We we told that we could rent a uhaul and unload our items ourselves for free, pay $1000 to have them transport our items into a smaller truck and then deliver them to our home, or have our items sent to Chicago and sit in a warehouse. When Nick arrived to deliver our items, the truck was stuffed and poorly packed. We had a storage container with the top missing, and another persons items taped inside the container. So far, we have 2 broken mirrors, a couch with black stains on it, 2 dressers with chipped wood and loose handles, a bed that cannot be put together because a piece is now missing due to the many handlings of my items, a washing machine with a missing leg, and a dryer with a broken knob. They did not fully explain how the shipping delivery dates worked, and became non-responsive and unprofessional after pickup. Rachel and Victoria had unprofessional attitudes when we called and inquired about our shipping status, and talked over us while we were trying to air our concerns. Adam did not return my calls to discuss the delivers attempting to charge us more or a reimbursement. Connected Van Lines contracted the move to American Home Relocation, and American Home Relocation contracted the delivery out to AJ Pro Logistics. When it was all done and said 3 different companies were dealt with to pack and deliver my property. They state that they are here to work for you, but they lie to get your business. They assured me they were working on my behalf and would be available if any issues occurred during this process, but were unresponsive when AJ Pro Logistics asked for more money. This company has terrible communicators and is constantly being "mis-informed" by dispatch.

Move size: 2 Bedroom Home Service cost: $6000

Thumbnail photo by Shakirah Dodson of Connected Van Lines Second thumbnail photo by Shakirah Dodson of Connected Van Lines
Yurizan Anderson
Oct 20, 2019
Long-distance move from Chattanooga, TN to Eugene, OR

Outstanding company.

It was my first time using a full service moving company and I didn't really know how this worked, and when I read some of the experiences others had (moving fraud, hostage moves) I could help but feel scared and as if I would be blindly walking into a scam. After talking to the guys over at Connected Van lines, I felt a lot more comfortable, and knew what to expect from any legitimate company. Needless to say, my move was definitely not a $1000 or less, but compared to some of the more well known companies, such as allied, united, mayflower, I can definitely say I got a good deal without sacrificing quality. Their movers showed up on time, ready to work, were polite, and didn't try to rip more money out of my pockets. They arrived to the house I was moving to as projected, with all of my furniture in one piece. Needles to say, if you're looking for a QUALITY moving company, you definitely have one here. Same quality as bigger, better known companies, without the name brand price. Would recommend.

Move size: 4 Bedroom Home Service cost: $6300

Zannie Woodard
Sep 07, 2019
Local move within Arizona

Don't use. Read the contract.

I recently booked a move with Connected Van Lines. I gave the list of items for the move to the broker/salesman and he came up with an estimated square footage and a price that was in our budget. He also guaranteed a 7 day pick up to delivery time. The movers showed and said "Oh no, they way under estimated the square footage you will need" and doubled the price from $5300 to $10,500. We cancelled the movers because we were not accepting such a price increase. When I called for a refund of my $1700 deposit, they all but laughed at me and said "you should have read the contract more carefully". Also the movers said the move would take up to 30 days to complete. They said no way it would be done in 7 days. The salesmen will make promises and will under estimate your square footage need to make the price look good. Once you sign the contract and pay the deposit, the only way to get your money back is to cancel the move within 72 hours of booking it and even then you lose 10% to fees. I learned an expensive lesson. Read the contract completely before signing and paying deposit.

Move size: 4+ Bedroom Home Service cost: $10500

Quineka Francis
Feb 20, 2020
Long-distance move from Houston, TX to Fort Lauderdale, FL

Moving Done Easy!

I set up a move from TX to FL with Thomas and this company and they were great. Someone was there to assist me with all of my concerns (keep in mind that moving from 1 state to another is hard enough) but the movers packed and loaded my things with care and were on time to pick up and deliver my things. The price was great and people with this company are great! Highly recommended!!

Move size: 3 Bedroom Home Service cost: $6500

Sharon Mclain
Dec 27, 2019
Long-distance move from Denver, CO to Clermont, FL

Great Job.

I was completely overwhelmed when it came to my move. But one of the first people I spoke with was Cameron with Connected Van Lines. He told me what to do and what to expect. I felt much better using them compared to all the other companies I spoke with, which was about 20 different companies that called. I did have a few more items then we expected so before the move I had a call from Quality Assurance to go over my inventory again. Once we were done the price went up slightly not much at all but I felt good. The movers showed up and they were very professional and nice. They did everything including all packing and delivered our stuff quickly. I couldn't have had a more simple and easier moving process and I give them 5 stars for a job well done. 5 stars all the way.

Move size: 2 Bedroom Home Service cost: $3439

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Company Info

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Connected Van Lines has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 2054 Vista Parkway, West Palm Beach, FL, 33401, but movers usually cover a much larger area.

Company Notes

When it comes to moving from one state to another, a reliable, licensed and insured brokering service is your best bet. Connected Vanlines is an interstate moving broker that has been in the business long enough to become one of the foremost services in the country. We have the right resources and the training needed to handle the most complex demands fast and hassle-free. We have just the right people for the job, no matter if you need help with a brief move across the street or a long relocati

Licenses & Certificates for Connected Van Lines

Companies that transport household goods within Florida like Connected Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Connected Van Lines license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 3242713
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Connected Van Lines cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Connected Van Lines, we estimate that their average long-distance moving costs will be around $3302, based on 31 long distance moving reviews.

This could mean that long-distance moving services costs of Connected Van Lines for moving between states is cheaper with about 34% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Connected Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Connected Van Lines - a professional company located in 2054 Vista Parkway, West Palm Beach, FL, 33401. Discover West Palm Beach, Florida moving companies.

*MoveAdvisor may not be affiliated with Connected Van Lines and the estimates may be provided from other professional movers in our network.

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